Solutions · Enterprise Cloud and custom development for your requirements.
Work out the feature scope, integrations, operation and responsibilities for your project with us.
The business team is convinced. Then the review begins.
In large organizations, the analysis alone doesn’t settle it. Sign-in, data protection, responsibilities and data flows have to be clarified before the first project starts.
The challenge: The IT security questionnaire
The tool wins people over in the trial. Then come questions about data flows, access and contracts – and the project waits for answers.
With deepsight: Answers that are documented
How hosting, AI processing, access and deletion are handled is set out on our security page. We work through your security questionnaire together with you.
Go to security & data protectionThe challenge: Another account, another password
Every new tool brings its own logins, which your IT has to maintain alongside the company directory.
With deepsight: Sign in with the company account
Employees sign in via SSO – using OpenID Connect, tested with Microsoft Entra ID. We set up the connection together with your IT team; SSO can be made mandatory for your organization if you wish.
Go to enterprise requirementsThe challenge: One platform, many stakeholders
Several teams or clients want to use the same platform – with clear responsibilities.
With deepsight: Separate organizations, clear responsibilities
Admins manage users, roles and support approvals for their organization. For teams or clients that must not see each other, we set up separate organizations; multi-tenancy is part of the Enterprise plan. In the briefing, we work out how to divide things up.
Go to plan comparisonThe challenge: Export after export
Feedback sits in the CRM, the ticketing system or the HR system. Every analysis starts with a manual export.
With deepsight: Integration as a project
Instead of manual exports: a permanent integration with your systems, developed as a custom project and agreed with your IT.
Go to custom development
What is included, what is agreed, what is developed
Product scope
Included- Analysis of open-ended and closed-ended responses, dashboards and reporting
- Export to Excel and CSV, as a report and as PowerPoint
- Operated on Microsoft Azure in the EU, DPA under Art. 28 GDPR
- Support access to content only with time-limited approval from your admin
- Introductory offer: the surveys package at no extra charge with a paid cloud plan
- In the Enterprise plan: SSO via OpenID Connect (tested with Microsoft Entra ID) · Multi-tenancy (separate organizations) · Dedicated success manager · Custom SLA
Options by agreement
On request- Scope and response times of support by agreement
- Operation on your infrastructure (on-premises), assessed individually
- Additional identity providers
Custom development
As a project- Integration with your systems
- Custom analysis and reporting logic
- Knowledge chatbots and data extraction
- Setting up, maintaining and running local language models
- Custom interfaces
You will find prices and plan details on the pricing page. ISO 27001 certification is in preparation.
Requirements and status in detailBusiness and IT at one table
One meeting where everyone involved brings in their requirements.
Business unit
Use case, data sources, recipients of the results.
IT
Sign-in, systems to connect, operating model.
Procurement & data protection
Contract type and vendor assessment. DPA, TOMs and list of service providers: see Documents & evidence.
What we’d like to know beforehand
Whatever you can answer before the meeting makes the quote more specific. We work through open points together.
- Which tasks should run in deepsight cloud, and where do you need integrations or functions beyond it?
- Which teams, brands or clients will work on the platform, which of them must not see each other, and who manages users and roles?
- Who reads results without running analyses themselves – management, business units, clients?
- Should departments and countries analyze with a shared codebook, and do categories for it already exist?
- What availability and what level of support does your operation need?
- Is a data protection impact assessment needed, and does the works council have to be involved?
Good to know: Not sure yet whether deepsight cloud, slide factory or custom development is the right fit? Then validate your use case with us first.
What your teams work with
deepsight cloud analyzes open-ended and closed-ended responses together. Upload attributes such as department, country or site as separate columns; they let you compare your units later on.
One team for platform and project.
The same team handles the prototype, the build and, if you wish, operation – agreed with your IT.
From demo to operation
- Demo and test access
A personal demo using an example from your field, followed by test access. We agree the scope of the test with you, based on your project.
Request a demo - Review
Alongside the trial, IT security and data protection review where data is processed and who can access it.
Hosting & locations - Agreement
You decide on the plan, options and custom components. For development work, you receive a requirements description with an effort estimate beforehand.
Plan comparison - Setup
We set up the SSO connection together with your IT team, along with separate organizations if you need them. You create users, roles and the first projects with your success manager.
SSO and roles - Run and expand
We test new requirements on a sample of your data first, then implement them as a project.
Custom projects
What each side ends up with
Comparable across departments and countries
One codebook for every unit
Use your own codebook – including parent and child categories. Departments, brands and countries then work with the same categories, and shares stay comparable.
From result to original response
Every topic leads to the responses assigned to it. Your team reviews the suggestions, adjusts categories and keeps a record of each result as a topic version.
Reduce personal data
Anonymization masks details such as names, email addresses or phone numbers before the analyses run; if translation is switched on, texts are translated first. It doesn’t catch every detail – check results before sharing them. You set retention periods for datasets per project or for the whole organization.
Training AI models is not part of deepsight cloud.
For AI features we use Azure OpenAI in the EU. Microsoft does not use your data to train AI models.
Questions from procurement and IT
We don’t currently offer an application programming interface (API) for customers. Data reaches deepsight cloud via upload, surveys or connectors. In the briefing, we clarify which automated integration makes sense for your project.
We assess operation on your infrastructure (on-premises) case by case and discuss requirements and effort with you. For custom projects, we define the infrastructure per project – with local language models in your environment if you wish.
Yes, an SLA can be agreed for these too. We set availability and response times individually in the contract – for deepsight cloud as well as for your project.
You export data and results yourself, per dataset, dashboard or report: as an Excel or CSV file, as PowerPoint or as PDF. There is no one-click export of everything. How long you can export after the contract ends and when data is deleted is governed by the data processing agreement (DPA).
If a personal data breach affects your data, we inform you without undue delay and support you with your notification obligations under the GDPR. The details are governed by the data processing agreement.
Related to enterprise projects
Request a briefing
We clarify scope, integration and operation together with your team.