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deepsight cloud - Research Platform

The text analytics platform for research teams.

Upload open-ended answers. deepsight codes them, clusters topics, and keeps a complete audit trail – so your findings hold up in front of stakeholders. The text analytics platform research teams trust.

12 modules 8 languages GDPR-native
Market ResearchCX & VoCHR AnalyticsSocial Research

Trusted by research teams in mid-sized companies and enterprises

EmonsVonoviaPhoenix
The Problem

Coding open-ended answers manually – three bottlenecks every research team knows.

We built deepsight cloud because existing tools were either too rigid (Excel, manual), too opaque (LLM black box), or too methodologically lightweight (word cloud tools).

Problem 01
Manual coding doesn't scale.

Three researchers, two weeks, 5,000 verbatims. By the time the findings are ready, the next wave is already in the field.

Problem 02
Quality isn't reproducible.

Inter-rater reliability documented nowhere. Which coder marked what, and when? Not a single answer is audit-proof.

Problem 03
Tools are closed-box.

ChatGPT wrappers deliver topics, but never the why. No audit trail, no adaptation to your code frames.

What is deepsight cloud

A research-grade platform for qualitative text analysis – with the methodological depth of your codebooks and the speed of modern AI.

Auto-coding with audit trail

AI suggests codes, humans decide. Every annotation is traceable – who, when, with which model, and with which rationale.

Topic clusters, not word clouds

Hierarchical topics from real answers – with parent topics, subtopics, and evidence quotes per cluster. No black-box topic modeling.

8 languages, no translation loss

DE, EN, FR, ES, IT, NL, PL, TR – analyzed directly in the original language. Your Dutch verbatims never turn into bad English.

GDPR-native, not retrofitted

Hosted in Frankfurt, DPA included as standard, no data sharing. Data never leaves the EU – not even for model training.

Reproducible & versioned

Code frames as versions. Re-running a study yields the same result. Inter-rater reliability calculated automatically.

Multiple coders, one code frame

Teamwork built in – roles, assignment, conflict resolution. Seniors review, juniors code, all in the same system.

What you get

Four output formats, all audit-proof.

Every output is linked to the audit trail. You can jump from a chart back to the original verbatim – and see which coder set the code, when, and with which model.

Coded dataset

Your original dataset, extended with code columns. Export as Excel or CSV — or straight into your BI.

Topic hierarchy

Auto-generated topic clusters with parent categories and evidence quotes. Drill down from the top level to the individual answer.

Audit trail

Who marked what, and when? Who reviewed? Which model made the suggestion? – a complete trace per data point.

Reports & dashboards

Compile findings from the Insights Chat into a report and share it via link. For PowerPoint slides: slide factory.

New: Insights

From analysis to decision.

The analysis is only half the story. deepsight cloud helps you turn coded answers into robust statements – statistically validated and shareable as a report.

Insights Chat

Ask your results in natural language: "What is driving dissatisfaction in the South segment?" The AI agent answers with charts, segment comparisons, and evidence quotes – never without a source.

Segment comparisons with significance testing

Differences between regions, target groups, or channels are statistically tested and flagged. Small base sizes are masked automatically – no spurious findings.

Trends & wave comparison

Track topics across time periods and survey waves: what is rising, what is falling, what is new? Harmonized topics make waves truly comparable.

Pins & reports

Pin key findings and compile them into a report – with charts, quotes, and commentary. Shareable via link, recipients don't need an account.

Positioning

Research-grade. Not a ChatGPT wrapper.

deepsight cloud sits between survey suites (too generic), topic modeling tools (too black-box), and LLM wrappers (too unreliable). Three qualities that set us apart:

  • Methodologically deep. Code frames, IRR, versioning – built by researchers, for researchers.
  • Audit-proof. Every AI decision is traceable – you can defend the methodology in front of stakeholders.
  • Made in Germany. Frankfurt hosting, EU data residency, DPA included as standard. No third-country transfers.
FeaturedeepsightSurvey suitesLLM wrappers
GDPR-native, EU hostingpartial
Audit trail per data point
Versioned code frames
Auto-coding with human-in-the-looppartial
Inter-rater reliability built in
Multi-language without translationpartial
How to get started

Two paths – self-service or guided.

You know your data, we know the platform. Choose the level of guidance that fits your team.

Self-Service

Your team, our platform.

You know coding and just need a better tool. Onboarding within a week, then you're up and running.

  • Self-service account, hosted in Frankfurt
  • Onboarding workshop (4 h)
  • Methodology hotline, 24 h SLA
  • Billable per wave / study
Guided - Recommended

We code alongside you. You stay in charge.

Our research engineers join in – code frame design, IRR reviews, tracking setup. Until it runs smoothly on your side.

  • Discovery workshop & code frame setup
  • Guided coding of the first wave
  • IRR review & methodology documentation
  • Handover to self-service after 2-3 waves
Pricing · deepsight cloud

Simple pricing for deepsight cloud

Every analysis feature is included in every plan – plans differ only in volume, users, projects, and support. Pricing for slide factory and custom projects is covered below.

14-day free trial

First a 30-minute demo, then we activate your trial: 14 days, 500 responses, 2 projects, 1 user. No credit card required.

Request Demo

Starter

For small teams and first projects

299€ / month
5,000Responses / month
up to 3 users
20 projects
10 GB storage
  • All analysis features included
  • Insights Chat: 10 requests / day
  • Email support
Request Demo
Most Popular

Professional

For research teams and agencies

899€ / month
25,000Responses / month
up to 10 users
Unlimited projects
100 GB storage
  • All analysis features included
  • Insights Chat: unlimited
  • Delta & wave comparison
  • Priority support
Request Demo

Enterprise

For corporations and large institutes

from1,990€ / month
from 50,000Responses / month
Unlimited users
Unlimited projects
1 TB+ storage
  • All analysis features included
  • Insights Chat: unlimited
  • SSO / SAML
  • Multi-tenancy
  • White label on request
  • On-premise on request
  • Dedicated success manager
  • Custom SLA
Get in Touch

1 Response = 1 analyzed text (open-ended answer, comment, review, etc.)

Standards & Certifications

Trust is verifiable. Here is the evidence.
GDPR-compliant- DPA includedMade in Germany- Osnabrück, hosted in FrankfurtADM member- market researchISO 27001- in roll-outEU data residency- no third-country transfersNative audit trail- reproducible
30 min - live on your data

Let's code your open-ended answer wave together.

You upload anonymized data, we configure a code frame live. By the end of the call you'll see the first topic clusters – unpolished.